Taramax – Solutions for a complex contract model

The initial situation was that we had a subscription platform with individual contract types – which means different periods, payment intervals and payment methods such as SEPA direct debit, payment on invoice, credit card and PayPal. For this, we needed a provider who could guarantee us a flexible tariff structure. Furthermore, we needed a customer self-service so that our users could manage their own up- and downgrades, credits, customer and contract data. In addition, it was important for us to work with an external partner for IT integration – since Billwerk+ has various integration partners, we had hardly any effort with this.

Due to Billwerk+’s large network of agencies, consultants and IT system houses, we were able to find an external IT service provider in a very short time, who integrated Billwerk+ into the Taramax platform for us. The integration went smoothly via Billwerk+’s REST API. Among the payment providers we chose Paymill for the electronic direct debit procedure. The automatic contract management was handled via Billwerk+’s customer portal.
The result was that we were finally able to outsource subscription management and billing. We have a very low effort for contract management and automated recurring billing. In addition, marketing campaigns are now also possible. We can offer targeted upgrades and discounts and Billwerk+ takes this into account automatically. In addition, the integration of Billwerk+ gave us greater billing options. We have other payment methods such as PayPal, which were easily made available to us because they were already integrated as payment service providers.