No Timeout for your Subscription Business

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According to an Ipsos-survey, European customers are convinced that local brands have a better quality than global brands. Made in Europe is a quality marker.

Data security are especially important: 28 % of all eCommerce customers abandon a purchase if the website does not look trustworthy (Source: Statista).

Better payment options are among the top 5 wishes that customers have for their online shopping experience. 40 % actually abandon their shopping cart if their preferred payment method is missing.

65 % of all (global) customers want offers in their own language, even if the text quality is subpar. In fact, 40 % leave if the website is not in their own language (Source: CSA Research via Statista, 2020).

• Creating, managing and optimizing product catalogs (including add-ons, features, discounts and price management) needs to be easy and fast, so you can experiment freely with different options.
• Product pages and payment checkouts need to be trustworthy and secure and fit your overall branding.
• Tax regulations and special standards for recurring billing need to be processed properly and prepared for your accounting.
• Your customer and other data needs to be integrated within your data systems, to avoid data silos and create seamless customer experiences. Additionally, everything needs to be documented and processed according to GDPR-regulations.
• Options to avoid failed payments due to credit card updates as well as an automated dunning process help reduce churn and secure your revenue.
• Self-service options, customer portals and email automation for transactional emails support your service team and guide your customers (thus avoiding churn).

We’re a European company that knows the Ins and Outs of European business processes, customer requirements, and regulations.

• Our offices and servers are based in Europe
• We offer numerous localization options (e.g. languages)
• We support a wide variety of currencies and support you with tax options
• We enable you to expand your business and market presence

Identify what your customers want and need with different subscription plans, add-ons, features, and incentives.

• Easy product catalog system
• Intuitive pricing management (incl. tax options)
• Discounts, free trials, vouchers, etc.
• Automated product pages that can be easily linked to your website

Your subscription customers trust you with their data, so you need processes that are compliant and increase data security.

• GDPR-compliancy & servers based in Europe
• PCI-DSS, 3D Secure
• GoBD, ZugFeRD
• Risk filter, and more

Provide personalized customer experiences with automated communication, self-service and more.

• Email templates
• Easy brand options
• Dunning workflows
• Self-service portal

The right data can give you actionable insights to optimize processes, messages, and your product portfolio to increase retention, revenue and efficiency.

• KPI data dashboards
• Webhooks
• Reports
• CRM, marketing, finance & ERP integrations

Set up a demo meeting, so we can hear about your business case, present you with our product portfolio and find the right solution for your subscription strategy.

• Present your requirements and use cases to identify the right solution
• Explore our portfolio
• Experience our solutions in a live demo
• Receive consultation for the perfect solution that fits your business case